Our client, a growing home care services provider, is seeking a hands-on, experienced Director of Operations with expertise in home care operations, team development, insurance billing, and provider onboarding to lead the launch of its new Lakewood, NJ location. The ideal candidate must have a strong background in home care or a related healthcare services environment, with proven experience building teams, establishing operational processes, and managing day-to-day service delivery. Responsibilities: Lead the operational setup and launch of the new Lakewood location, establishing the systems, staffing, and processes needed for a successful opening. Recruit, onboard, train, and manage a high-performing team, building a collaborative and accountable work environment. Oversee daily home care operations, ensuring efficient service coordination, provider scheduling, and consistent support for clients and families. Develop and implement operational procedures that improve productivity, service quality, and overall office performance. Manage provider onboarding, credentialing, documentation, and ongoing coordination to ensure a reliable network of qualified care providers. Oversee insurance billing workflows, including eligibility verification, authorizations, claims processing, and timely resolution of billing issues. Train and mentor employees on company procedures, service coordination, billing processes, and operational best practices. Monitor operational performance, identify service gaps, and implement improvements that support growth, efficiency, and client satisfaction. Qualifications: 5+ years of experience in home care, healthcare operations, home health, or a related service-based healthcare environment. 2+ years of management or team leadership experience, including hiring, training, and supervising employees. Strong understanding of home care operations, including client intake, service coordination, provider management, and daily office administration. Working knowledge of insurance billing, claims processing, eligibility verification, and authorization procedures. Experience onboarding providers, managing required documentation, and coordinating credentialing processes. Proven ability to establish operational workflows, build teams, and manage multiple responsibilities in a growing organization. Strong leadership and interpersonal skills, with a hands-on management style and the ability to train, motivate, and develop employees. Proficiency with healthcare management software, billing platforms, Microsoft Office, and operational reporting tools. Excellent problem-solving, organizational, and communication skills, with the ability to work independently while collaborating closely with company leadership. Location: Lakewood, NJ Salary: $175K