Department Manager, Logistics
Our client, an established freight forwarding and logistics company, is seeking a hands-on Department Manager with experience in logistics operations, shipment coordination, and team supervision. The ideal candidate must have a solid understanding of freight forwarding operations, strong organizational skills, and the ability to lead a team. Responsibilities: Oversee daily department operations, ensuring shipments are processed accurately and on schedule. Manage, train, and support a team, maintaining productivity and accountability. Coordinate freight forwarding activities, including shipment tracking, documentation, and delivery schedules. Monitor departmental performance, resolve operational bottlenecks, and improve turnaround times. Work closely with carriers, vendors, customers, and internal teams to ensure smooth freight movement. Maintain accurate shipment records and ensure compliance with applicable transportation and shipping requirements. Address shipment delays, service issues, and operational challenges to minimize disruptions. Establish clear workflows, monitor employee performance, and identify opportunities to improve efficiency and service quality. Qualifications: 2+ years of experience in freight forwarding, logistics, transportation, or shipping operations. Some prior team leadership, supervisory, or department coordination experience. Working knowledge of freight forwarding processes, shipment documentation, and logistics workflows. Ability to oversee and motivate a team of 7–10 employees. Strong organizational skills and the ability to manage multiple shipments and competing priorities. Experience communicating with freight carriers, vendors, and customers. Familiarity with transportation management systems (TMS), freight forwarding software, or shipment tracking platforms. Strong problem-solving skills with the confidence to make day-to-day operational decisions Location: Brooklyn, NY Salary: $90K
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