Showroom Sales Manager Location: Brooklyn, NY Schedule: Full-time, in-office; must be available to work Sundays Salary: 180/225K Position Overview We are seeking an experienced Showroom Sales Manager to lead a sales team, oversee daily showroom operations, and drive revenue growth across retail and trade channels. The ideal candidate is a strong retail leader with experience serving both individual consumers and trade professionals, including interior designers, architects, contractors, builders, and developers. This role requires a hands-on manager who can develop high-performing teams, build lasting business relationships, and deliver an exceptional customer experience while meeting sales and profitability goals. Key Responsibilities Lead, coach, and develop the showroom sales team to achieve sales targets and deliver excellent customer service. Build a positive, accountable, and performance-driven team culture. Drive sales growth across retail customers and trade accounts. Develop and maintain relationships with designers, architects, contractors, builders, developers, and individual customers. Identify opportunities to increase showroom traffic, customer engagement, repeat business, and referrals. Ensure a consultative, personalized customer experience throughout the sales process. Monitor sales performance, KPIs, margins, and profitability to identify opportunities for improvement. Train employees on sales techniques, customer engagement, product knowledge, and operational procedures. Maintain showroom presentation, merchandising, and overall appearance to a high standard. Manage employee scheduling, performance reviews, coaching, and disciplinary matters as needed. Collaborate with senior leadership on sales strategies, promotions, business development, and operational improvements. Monitor industry trends, market developments, and competitor activity. Coordinate with operations, customer service, delivery, and installation teams to ensure a seamless customer experience. Qualifications Minimum 5 years of retail management experience, preferably in luxury retail, showroom sales, or a related industry. Proven success leading, developing, and motivating sales teams. Strong background in consultative selling and customer relationship management. Experience building relationships with trade professionals, including designers, architects, contractors, builders, and developers. Strong business acumen and the ability to analyze sales metrics and drive profitability. Excellent leadership, communication, organizational, and problem-solving skills. Ability to thrive in a fast-paced, customer-focused environment. Strong customer service mindset and a passion for delivering a high-quality showroom experience.