Amazon Account Health Specialist
Part time Amazon Account Health Specialist - 2642
A growing e-commerce company is looking for a part time Amazon Account Health Specialist to keep its Seller Central account in good standing and its listings live. You will manage policy violations, performance issues and inventory problems that put the account at risk.
Responsibilities Include:
Check the Account Health dashboard daily and track the Account Health Rating (AHR), Order Defect Rate, late shipment rate, cancellation rate and valid tracking rate
Respond promptly to at-risk and critical status alerts in Seller Central, investigate what triggered them, and resolve the underlying issue before it escalates
Monitor policy compliance notifications, including intellectual property complaints, product authenticity and condition claims, restricted product warnings and listing policy violations
Write clear, well-documented Plans of Action (POAs) and appeals that address root cause, corrective steps and preventive measures
Gather supporting documents such as invoices, supplier letters and safety certifications
Manage cases with Seller Support and follow them through to resolution
Watch inventory levels, stranded and suppressed listings, and FBA inventory health (aged inventory, excess stock, restock limits)
Spot listing errors, ASIN suppressions, and pricing or content issues that hurt visibility or trigger policy flags
Reconcile inventory discrepancies and file reimbursement claims for lost or damaged FBA units
Keep up with changes to Amazon policies and share what affects the team
Build simple checklists and processes that stop recurring issues
Report weekly on account health metrics, open cases and risks
Ideal Qualifications:
Strong attention to detail
Calm under pressure and quick to act when an alert turns critical
Organized and self-directed, with solid follow-through on open cases
Comfortable with spreadsheets (Excel or Google Sheets) for tracking metrics and inventory
Hours: Half time, Mon-Fri 9-1
Location: In office
To apply, please send your resume to Yosef@bhirednyc.com
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