Help us keep patients connected to the care they need! In this role, you'll use your communication skills, creativity, and problem-solving abilities to address concerns, rebuild relationships, and help patients return to consistent care. What You'll Be Doing: Connect with patients and families to understand their concerns and find solutions Use your creativity and problem-solving skills to de-escalate challenging situations Build relationships and bring at-risk cases back to active service Collaborate with internal teams to resolve issues and improve patient experiences If you're resourceful, self-motivated, and thrive on turning challenges into solutions, we'd love to hear from you! Benefits: Health insurance, PTO, paid training