Client Success Manager — Corporate Travel | Brooklyn, NY Compensation: $70,000–$90,000 base + performance bonus 3 days in office / 2 days remote Our client is an established corporate travel management company based in Brooklyn seeking a sharp Client Success Manager to own relationships with their existing book of business. This is not a sales role — you’re not hunting, you’re growing and retaining. Your clients are already there; your job is to make sure they stay, expand, and love working with you. What You’ll Do • Serve as the primary point of contact for a portfolio of corporate travel clients • Build deep relationships with key stakeholders, including C-suite and executive contacts • Monitor account health, usage, and travel data to proactively surface insights and opportunities • Prepare and present regular performance reports and QBRs to client leadership • Identify ways to optimize clients’ travel programs and drive measurable cost savings • Collaborate with internal teams to resolve issues quickly and ensure seamless service delivery • Track KPIs and use reporting tools to measure client satisfaction and account performance What We’re Looking For Must Have • 2–5+ years in client success, account management, or a related client-facing role • Experience in the travel industry — corporate travel strongly preferred • Proficiency with travel systems and reporting/data analytics tools • Comfortable presenting to executives and senior leadership • Strong communicator — written, verbal, and in the room Nice to Have • Familiarity with GDS platforms (Sabre, Amadeus, Travelport) • Experience with CRM or business intelligence tools • Background managing mid-to-large corporate accounts Why Join • 3 days in office, 2 days remote — real flexibility without going fully remote • Performance-based bonus on top of a strong base — your results are rewarded • Work with an experienced team in a specialized, growing niche • Brooklyn-based with a collaborative, client-first culture