The booking agent provides critical administrative and technical support, responsible for the accuracy, speed, and quality of every booking. Responsibilities: Executes bookings, ticketing, and mileage redemptions; reviews sales agent requests for completeness; maintains accurate records of passenger and reservation details; communicates status and issues to sales agents and clients; escalates issues appropriately; contributes to shared team documentation. Requirements: Demonstrated fare and points knowledge or a strong ability to learn; attention to detail; ability to work independently; strong written communication skills for professional client-facing correspondence; reliable availability.