Office Administrator Brooklyn, NY $60,000 - $65,000 Insurance Brokerage company that  helps New Yorkers protect what they love with straightforward, personalized insurance. In a tight-knit team of fewer than ten, the Office Administrator keeps operations running so producers can deliver same-day quotes and real relationships instead of chasing paperwork. Responsibilities: • Process incoming quote requests and client documents within two hours so 95% of quotes leave the office the same day. • Maintain digital and physical files at 100% accuracy and audit-ready status for every policy and claim. • Own calendars, vendor invoices, and office supplies so producers gain 15+ extra client-facing hours each week. • Answer phones and greet visitors with the same personal touch we promise clients, converting 80% of inbound inquiries into scheduled appointments. • Track licenses, E&O certificates, and compliance deadlines with zero lapses. • Prepare weekly production reports that let the team see pipeline health in under five minutes. Qualifications: • Two-plus years running an office or supporting a sales/service team in insurance, finance, or professional services. • Proven ability to keep files, calendars, and compliance items current without reminders. • Comfortable handling confidential client data and speaking with customers on the phone. • Strong written and verbal communication that matches our straightforward, no-jargon style. • Self-starter who thrives in a 1–10 person shop where every task visibly moves the business. Role Selling Points • Direct impact: your systems decide how fast we quote and how well we serve Brooklyn families and businesses. • Visibility: sit next to the decision-makers and help shape how a growing brokerage operates. • Stability plus variety: insurance never stops, yet no two days look the same in a boutique shop. • Local roots: work in Brooklyn for a company built around neighborhood relationships, not call-center scripts. Environment & Resources You report directly to the founding principal in our Brooklyn office. You’ll work with standard brokerage software, Google Workspace, and a modest office budget you help manage. The team is small, fast, and all-hands; you’ll sit steps from the people who close the business.