Our client, a growing Managed Services Provider (MSP), is seeking a strategic Director of Infrastructure & Technology Operations with expertise in enterprise infrastructure, healthcare IT, cybersecurity, and multi-site technology operations. The ideal candidate must have a strong track record of leading complex IT environments and serving as a trusted technology advisor to senior business leaders. Responsibilities: Own the technology strategy and infrastructure roadmap for a multi-site healthcare organization, aligning IT investments with operational priorities, security requirements, and long-term growth. Serve as the senior technology liaison and trusted advisor between client leadership, the MSP, facility stakeholders, and technology vendors, translating business needs into clear technology decisions. Lead IT infrastructure and technology operations across networking, cloud services, Microsoft 365, servers, endpoints, telecommunications, identity management, and other critical systems. Drive the organization’s cybersecurity and risk management strategy, strengthening security controls, HIPAA compliance, vulnerability management, incident response, business continuity, and disaster recovery. Evaluate and recommend technology platforms, vendors, contracts, and infrastructure investments based on security, scalability, operational impact, and total cost of ownership. Lead infrastructure modernization and service improvement initiatives, including cloud migrations, network upgrades, system lifecycle planning, technology standardization, and resolution of high-impact IT issues across multiple facilities. Qualifications: 5+ years of progressive IT infrastructure, technology operations, systems engineering, or related experience, including significant responsibility for complex production environments. 5+ years of technology leadership experience, ideally within an MSP, healthcare organization, skilled nursing environment, or other highly regulated multi-site operation. Strong hands-on and architectural knowledge of enterprise networking, Microsoft 365, Azure, Active Directory/Entra ID, Windows Server, virtualization, cloud infrastructure, endpoint management, backup, disaster recovery, and identity and access management. Demonstrated experience developing IT infrastructure strategy, technology roadmaps, lifecycle plans, and infrastructure modernization programs. Strong knowledge of cybersecurity, vulnerability management, security controls, incident response, business continuity, and disaster recovery. Experience managing MSP relationships, technology vendors, licensing, contracts, procurement, SLAs, and technology budgets. Location: Brooklyn, NY Salary: $200K