Sunray Home Care is seeking a motivated, professional, and outgoing Case Manager to join our growing team. This position may be remote or in-office , depending on experience and qualifications. We are looking for someone who is an excellent communicator and comfortable speaking with people throughout the day . The ideal candidate combines strong case-management and organizational skills with a sales and customer-service mindset . Responsibilities Communicate professionally with clients, potential clients, referral sources, healthcare providers, and community organizations Follow up with leads and individuals interested in available services Explain programs and services clearly and confidently Build relationships and maintain consistent communication with clients and referral partners Conduct screenings, gather required information, and assist individuals throughout the enrollment or service process Make outbound calls and follow up consistently until cases are completed Maintain accurate documentation and data entry Work closely with management and other team members to meet goals Identify opportunities to connect eligible individuals with appropriate services Ideal Candidate Exceptional verbal and written communication skills Strong sales, persuasion, and relationship-building skills Comfortable making a high volume of phone calls and speaking with new people Friendly, confident, professional, and persistent Strong follow-up skills — does not allow leads or cases to fall through the cracks Organized and able to manage multiple cases simultaneously Computer literate and comfortable learning new systems Able to work independently and be accountable for results Previous experience in case management, home care, healthcare, Medicaid programs, customer service, intake, outreach, or sales is a plus Bilingual English/Spanish is a major plus Work Location Remote or In-Office opportunities may be available. If you are a strong communicator who enjoys working with people, building relationships, solving problems, and helping individuals access services, we would like to hear from you. Please submit your resume along with a brief description of your previous experience working with clients, patients, leads, or referral sources.