Intake & Operations Coordinator A growing organization is seeking a highly organized, proactive, and personable Intake & Operations Coordinator to oversee the client intake process and provide hands-on administrative and operational support. This is a varied role for someone who enjoys working with people, staying organized, solving problems, and making sure day-to-day operations run smoothly. Responsibilities: Client Intake & Support Manage incoming inquiries by phone, email, and online platforms Follow up with prospective and current clients throughout the application, scheduling, and enrollment process Help identify and resolve questions or obstacles to keep clients moving forward Maintain accurate records and timely documentation of client communication and activity Provide a professional and positive client experience from initial inquiry through enrollment Operations & Events Coordinate the administrative and logistical details of events, programs, and community launches Assist with event preparation, materials, technology, setup, and follow-up Track applications, registrations, and results Communicate with internal teams and outside contacts to ensure projects stay organized and on schedule Staff & Program Support Provide administrative and day-to-day support to staff and coaches Assist with onboarding, including office setup, forms, calendars, and communication Prepare materials for trainings, meetings, and programs Help troubleshoot day-to-day issues and coordinate solutions when needed Office & Administrative Operations Coordinate supplies, printing, materials, and resources across multiple locations Help maintain an organized and functional office environment Support payment follow-up, documentation, reporting, and general administrative needs Maintain organized records and ensure information is accurate and up to date Assist leadership with various projects and operational needs Systems & Technology Work with various computer systems and online platforms to maintain accurate information Assist staff with system usage and provide basic training and support Identify technical or workflow issues and coordinate solutions with the appropriate parties Quickly learn and adapt to new software and technology Qualifications: Strong written and verbal communication skills Highly organized with excellent attention to detail Strong follow-through and ability to manage multiple priorities Comfortable communicating with clients by phone and email Strong computer skills and ability to learn new systems quickly Able to work independently and take ownership of responsibilities Professional, dependable, personable, and solution-oriented Ability to handle confidential information with discretion Schedule: Full-time, Monday Friday This is a hands-on position with a variety of responsibilities and an opportunity for someone who enjoys taking initiative, staying on top of details, and helping an organization operate efficiently.