A technology services company is seeking a Client Success Manager to oversee client engagement and account health. Responsibilities will include managing client accounts, coordinating internal solutions, monitoring client satisfaction, and identifying upsell opportunities. Skills and Requirements • Prior experience in client or account management. • Background in an MSP environment preferred. • Proven track record in managing client retention. • Excellent interpersonal and communication skills. • Ability to multitask in a fast-paced environment. • Organized, motivated, and client-focused approach. Location: Lakewood, New Jersey Work arrangement: In-Person Salary Range: $75k - $90k Working hours: 40 hrs/week Required skills: Problem Solving, Client Relationship Growth, CRM Strategy & Oversight, Strategic Upselling, Customer Account Maintenance, Account Monitoring, Escalation Management, Escalation Handling, Client Relationship Management, Client Support, Customer Satisfaction, Service Health Monitoring, Customer Retention Strategy, Growth Opportunity Identification, Technical Communication, Clear Communication, CRM Use, Organized, Multitasking, Prioritization, Technical Acumen Benefits: health_insurance, retirement_plan, paid_time_off, professional_development